Privacy Policy

This privacy policy sets out how Peak District Yarns uses and protects any information that you give Peak District Yarns when you use this website.

Peak District Yarns is committed to ensuring that your privacy is protected. Should we ask you to provide certain information on the website from which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Peak District Yarns may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes we make.

What information do we collect?

We may collect the following information from you via the website:

  • Name and payment details
  • Information about products you order
  • Contact information including email address
  • Demographic information such as postcode

 

What we do with the information we gather?

We require this information to provide you with a good service, and in particular for the following reasons:

  • To process your order and obtain payment for the products you buy
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may occasionally send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

What we will never do with your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  The one exception to this is where we have share your contact details with delivery partners so they know the address to which your parcel needs to be delivered.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from our website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or logs when you have visited a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being visited on our website. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the features on our website, including using the Shop facility.

Links to other websites

The Peak District Yarns website may contain links to other websites you may be interested in. However, once you have used these links to leave our site, please note that we do not have any control or influence over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and other sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question before sharing any information with other sites.